Every Official Rolex Retailer and Rolex affiliate is authorised to receive your Rolex watch for servicing. Upon receiving your watch, a member of staff notes any requests you may have. The watch is then sent to a watchmaker.
The cleaned components are dried, after which the movement is entirely reassembled and lubricated. The watchmaker makes the first adjustments to the precision of the movement according to the brand’s accuracy criteria
Your watch is pressure-tested in water to check that it is watertight, and thereafter the bracelet is refitted to the case.